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Q:
A:
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Can
I register with my existing Visa Card or do I need to apply
for a new one?
You can register any Visa card to be protected
by Verified by Visa as long as your card issuer offers this
service. |
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Q:
A:
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Can
I register more than one Visa Card?
Yes, you can register all of your Visa
cards as long as your Visa Card Issuer offers Verified by Visa.
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Q:
A:
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How
do I register my Visa Card?
Take a look at the Verified
by Visa registration demo to see the standard registration
procedure. To view this, you require Macromedia Flash player.
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Q:
A:
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My
spouse and I both have the same card number. How does Verified
by Visa work for the two of us?
Verified by Visa still works for both
of you. You'll each register and create your own password. Please
note that once a Visa account is registered with Verified by
Visa, all cardholders will need to register and create their
own passwords to shop at participating online stores. |
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Q:
A:
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Can
I register with my existing Visa Card or do I need to apply
for a new one?
Currently, Verified by Visa is only offered
to protect Visa cards, however we expect other card brands to
offer the service in the future. |
| Using
Verified by Visa |
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Q:
A:
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After
I register, how long does it take for Verified by Visa to become
active in my card?
The added protection of Verified by Visa
is available as soon as your card issuer confirms that your
registration is successful. |
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Q:
A:
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Once
I have registered, how do I use Verified by Visa when I shop
online?
You'll find all the details on how to
use Verified by Visa when shopping online at the online shopping
demo. To view this, you require Macromedia Flash player. |
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Q:
A:
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Do
I need any special equipment or software on my computer?
All you need is an Internet connection
and Internet Explorer, Netscape or AOL browser software version
4.0 or above. To find out if your browser is compatible, go
to the "Help" menu on the upper right-hand side of
your browser and select the "About" option. It should
tell you what version is installed on your computer. |
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Q:
A:
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Can
I use Verified by Visa from any computer?
You can use Verified by Visa at any PC
that has an Internet connection and Internet Explorer, Netscape
or AOL browser software version 4.0 or above. |
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Q:
A:
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What
is a Personal Assurance Message?
When you register for Verified by Visa,
you may be asked to create a Personal Assurance Message. When
you pay online, always look for this Personal Assurance Message
to ensure that it is your card issuer that is authenticating
you. |
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Q:
A:
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I
have Internet access on my mobile phone, can I use Verified
by Visa through it?
While Verified by Visa can be used over
mobile devices with connections to the Internet, only some Visa
Card Issuers are offering this service. Please check directly
with your Visa Card Issuer. |
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Q:
A:
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Where
can I shop with Verified by Visa?
Look for the Verified by Visa mark on
participating online stores. |
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Q:
A:
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How
will the online store know that I have Verified by Visa?
Participating online stores will automatically
recognize your Visa Card number if you have registered it for
Verified by Visa. |
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Q:
A:
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What
if I forget my password?
If you forget your password, you may need
to contact your card issuer customer service to re-set your
password. Check with your Visa Card Issuer for details. |
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Q:
A:
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If
I suspect someone has stolen my password or used it to make
fraudulent purchases, what should I do?
Contact your Visa Card Issuer immediately.
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